After considerable research, I ordered the Moto jacket in black calfskin and deleted the breast pocket for a cleaner look. Having been hand made over several weeks, the jacket arrived in a slim box containing a black cloth bag, featuring the Independence Brothers logo. The presentation was very nice without being over-the-top. I was immediately impressed with the quality of the materials and the construction. The calf skin is supple from the start and very light weight! The brass hardware provided the perfect accent and complimented the burgundy lining. However, the waist and arm length was off a little bit due to some errors in measuring. In spite of this, the jacket felt very well made and created a desire to wear the jacket. It is a quality product that anyone would be proud to wear. That said, what has most impressed me is the high level of communication between the brothers and the customer! Customer service is the real product here and they excel with every opportunity. In the present era of disposable products and worse, disposable clients, it’s refreshing to find a company who values the people who contribute to their existence. I imagine this applies to employees as well as customers. I recommend Independence Brothers for your leather outerwear because they are not a heartless corporation, because they do value you as a customer and, yeah, because they manage to make a great product and a very reasonable price!
My jacket took a bit long to arrive (~5 months). But Scott has been very responsive to my emails and transparent about the issues they were facing during the production of the jacket. They honored their refund policy for the delay and everything was handled in a very speedy manner. The quality of the jacket looks good and the fit is on point. I will recommend this to my friends and will purchase again if there are new colors!
I wanted a present for my wife, and even though it took almost 2 months to arrive it was worth the wait. She loves it!
Great Jacket, Love It!
Just received the jacket today. It looks fantastic. Thank you so much for your help! I will definitely recommend this to my friends. My roommate might order a jacket from you guys!