FAQ

How Are You Able To Produce High-Quality Garments At Lower Prices?

As an independent operation, we have shaped our business to save money for our customers. In most of the fashion industry, a brand will buy a jacket from a factory and then sell it at double the cost to a retailer. The retailer will then mark up that price by another 2.5x in their store. We don’t use middle-men: no retailers take a cut and no online stores take a commission. We source our leather and manufacturing services from carefully and personally vetted tanneries and factories in North America. All of this reduces the cost to the consumer without sacrificing the quality of our production.

Should I Use Conditioner On My Leather Jacket?

This is probably our most frequently asked question. Leather is a very unique and wonderful type of fabric. It can be difficult to maintain given that at one time it was part of a living thing. However with minor maintenance and care it can last decades. There is one very important fact to remember when thinking about leather care; leather is porous. This means that anything it touches, it wants to soak up. Whether it’s water, motor oil, human oil, paint, you name it. The best thing you can do to care for your jacket (besides cleaning it) is to condition it. Most leather jackets don’t need conditioner as frequently as, say, boots, or other goods that take lots of abuse like a bag. But if you like you can buy some off Amazon with good reviews just make sure it won’t stain your leather first by using it on a small patch of the interior first. We recommend once every two years. We also recommend purchasing what is called ‘saddle soap’. This is a specially formulated soap that will not ruin the leather’s natural oils and dry it out like almost any other soap on the market. It’s a very gentle product that has oils in it.

The steps you should take to condition your jacket will vary based on which saddle soap you use, and which conditioner but basically we recommend these steps:

1. Wipe down your jacket with a wet, clean rag. Get rid of all the obvious dirt and any contaminants on the surface.

2. Dry the jacket.

3. Use the saddle soap’s instructions to clean your jacket. Often this involves finding a damp clean rag and rubbing the soap into it, then rubbing the rag all over the jacket.

4. Let the jacket dry(or whatever the instructions say on the saddle soap).

5. Use your preferred leather conditioner on the jacket, make sure to spot test it first so you know what effect it will have on your leather’s color.

Enjoy! Repeat once every 2 years on average. We don’t recommend overdoing it however, this can saturate the jacket and make it flimsy and prone to scratching.

Can You Help Me With Measuring Myself At Home?

Absolutely! We understand that measuring yourself at home can feel tricky, but we’ve got you covered. After purchase, we provide a detailed, step-by-step guide to walk you through the process if you choose custom sizing. We’ll work with you to make sure the measurements are spot-on so that your custom leather jacket feels like it was made just for you, because it was.

How Do I Store My Leather Jacket?

It’s fairly important to store your leather jacket in a safe manner. The reason for this is because leather creases and however you store it, it will want to retain that shape. However if it comes down to it and you have to fold it to travel or otherwise, it won’t damage the leather, it just may take a few days to a week for the creases to work their way out.

We always recommend using a coat hanger every time you hang up your jacket. This will keep it’s silhouette mostly intact and allow creases to be smoothed by gravity over time. If you use a normal thin wire hanger, it will crease in odd places and when you go to wear it, those creases will be fairly obvious to anyone looking at it.

Some people ask us why we don’t use cedar hangers or recommend them. While cedar has great bug-repellent properties, and it smells great, we aren’t so sure that everyone wants their leather jacket to smell like a cedar closet! Leather is slightly permeable and this smell can linger for days.

When storing a jacket for any lengthy period of time, be sensible. Don’t put it in your basement where humidity and bugs can get to it. Leather is organic and as a result will decay over time given the right conditions. Mold can even grow on leather’s porous surface given enough humidity! Store it in a closet with relatively low humidity and room temperature on a nice hanger, or fold it very carefully (find a guide on youtube for proper folding etiquette to reduce weird creases).

How Long Does The Bespoke Process Take?

The whole process takes about 10-12 weeks from purchase to delivery for each of our custom leather jackets. Once we receive payment, it takes roughly 3-4 days to get your measurements and correspond with you about what will fit you best. When we are sure you’ll be satisfied with the fit, we will send out the instructions, design, and measurements to our workshop. Once production is complete, we will take 2-3 business days to perform our quality audit and pack it up to ensure you get exactly what you ordered. Once we’re satisfied that the product matches your custom order, it will take up to about a week to ship it anywhere in the world.

How Do I Clean My Leather Jacket?

If you love your jacket, you’ll wear it. Getting it dirty is a natural consequence of life. Don’t worry too much about it. Dirt, food stains etc. can come out very easily. Things such as oil and paint that can be absorbed may need a professional touch to not damage the leather itself when you have to use more stringent cleaners. But for most daily problems, follow our guide:

To clean, just grab a slightly damp cloth with water and gently wipe it down for minor dirt. Then dry quickly with a paper towel. If you have more serious dirt or oil or food stains buy some saddle soap(special soap designed for leather) and follow the directions. Usually after saddle soap it recommends using conditioner as the soap can slightly dry out the leather.

It’s EXTREMELY important that you do not use regular soap on your leather jacket. Regular soap will wick away all of the natural oils and protective chemicals that are used in the tanning process. This will leave the jacket dry, brittle, and prone to cracking.

After any sort of cleaning, use a conditioner designed for leather jackets. It’s always important to spot test your jacket’s leather with the conditioner first, and allow it to dry, to see the full effect of the conditioner. Some conditioners can lighten/darken your leather or leave it greasy. Find a spot on your jacket (such as a strip of leather on the inside) that no one will see, and rub in a little to see it’s effects. If it looks fine, follow the instructions on the bottle for the areas you cleaned.

Can I Wear My Leather Jacket In The Rain?

We get asked all the time if it’s OK for leather jackets to get wet. Mild rain is perfectly OK. Just try to wipe it off quickly afterwards. If it does get wet it will soften a little, but should return to normal quickly once it’s dry. During this soft period it can be damaged more easily so be careful.

We’ve seen some crazy ideas out there, such as people putting their jackets in the washer, or soaking them in a bathtub. Please, don’t do anything like this. Any attempt to shorten the amount of time it takes to wear in your jacket is going to end with an inferior result. This is like taking a dremel to a pair of jeans to give it ‘that worn in look’. Just don’t do it.

How Are You Different From Other Leather Jacket Companies?

Other leather jacket companies also bring high-quality, custom-made products to market, but at two to three times the price of our jackets. These companies typically use much thicker leather. These materials are often sourced from, and the jackets produced in, the company’s home country. All of this adds a lot to the cost of their products. We don’t use filler materials or extra thick layers of leather. This allows our jackets to be fitted, lightweight, fashionable, and, most importantly for the consumer, low-cost.

What Types Of Leather Do You Use?

We primarily use cowhide, suede, and lambskin. Each has its own unique feel and benefits:

  • Cowhide – Durable, structured, and built to last. It’s the classic choice for a tough, long-lasting leather jacket.
  • Suede – Soft, textured, and stylish, perfect for a more relaxed or vintage look.
  • Lambskin – Lightweight, buttery smooth, and incredibly comfortable right from the first wear. Ideal for those who want a sleek, form-fitting jacket.
Where Do You Source Your Leather?

We source our leather and manufacturing services from the leather capital of North America, Leon Mexico. All of our leather comes from animals raised for food consumption. If an animal is already being used for food, we believe in utilizing as much of it as possible to ensure its life wasn’t wasted.

What If I Don't Know What I Want?

Ask us! We’ve helped many customers who were new to buying a leather jacket. We often recommend first choosing the style you want and then sticking with the basics. Too many added features and breaks from the traditional style can make a jacket look overbearing; after a few months, you may grow tired of the hyper-unique look and that’s the last thing we want. In fashion, like in most things, simplicity is often best.

Will My Jacket Smell Like New Leather When I Receive It?

Our jackets are made fresh from the tannery. This means that the leather hasn't had a lot of time to sit around before being used, nor have the jackets once made sat around for months, or years in back shelves in a store or fulfillment center. What does this mean for you? It means they may smell stronger than you are used to! This is something most of our customers love about leather, it's distinct, musky aroma. Please note that if it bothers you, it will fade after a few months of normal wear. You can also hang it outside, or use leather conditioner on it. Regardless however, please understand we do not accept returns based on smell.

Can I Wear My Jacket On My Motorcycle?

We do not advise anyone wear our leather jackets for any sort of protective reason, including riding a motorcycle or other vehicle. Our jackets are primarily made for fashion uses - this means they're comfortable, supple, and lightweight. However those same qualities make them less than ideal for protection from accidents or damage. While our leather is full grain and certainly tough for daily activities, you wouldn't want to slide on asphalt going 60 mph wearing one of these. Please find a company that makes specifically protected motorcycle gear, typically with armor built in or synthetic materials, and thick, stiff leather.